FAQs

General FAQ

Are you looking for an auto shop that feels like home and treats you like family? You have come to the right place with Rob’s Import Repair. We offer personalized service and take pride in providing top-quality care for your vehicle. Our technicians will treat you like one of the family and your vehicle like their own.

We Service the Following Brands

At Rob’s Import Repair we provide a distinct and wide variety of services for the following brands:

  • Acura
  • Audi
  • BMW
  • Fiat
  • Hyundai
  • Kia
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GM
  • GMC
  • Honda
  • Hummer
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Land Rover
  • Lexus
  • Lincoln
  • MINI
  • Mazda
  • Mercedes Benz
  • Mercedes Sprinter Van
  • Mercury
  • Porsche
  • SAAB
  • Mitsubishi
  • Nissan
  • Saturn
  • Scion
  • Subaru
  • Tesla
  • Toyota
  • Volkswagen
  • Volvo

Offering Full Service

At Rob’s Import Repair we provide a number of different services for your vehicle. Come check us out if you are in the Kaukauna area and need:

  • Air Conditioning
  • Alternator Repair
  • Brake Repair & Service
  • Clutch Repair
  • Check Engine Light
  • Cabin Air Filter
  • Diesel Maintenance
  • Electric Repair
  • Emissions Repair
  • Engine Tune-Up
  • Headlight Replacement
  • Hybrid Repair
  • Oil Change
  • Radiator Repair
  • Transmission Repair
  • Tire Alignment
  • Tire Repair
  • Tail Light Repair
  • Truck Repair
  • Vintage Car Repair
  • Wheel Alignment

What Makes Rob’s Import Service So Great in Appleton, WI?

Rob’s Import Service is the go-to destination for car owners that are looking for reliable, expert service for their vehicles. Here’s what makes us stand out:

1. Specialization in Import Vehicles

Rob’s Import Service is known for its expertise in servicing imported cars. Whether you drive a BMW, Audi, Volkswagen, or another import brand, our technicians are well-trained in the unique needs of these vehicles.

2. Honest and Transparent Service

Rob’s Import Service prides itself on providing honest, transparent estimates and no surprise pricing. We take the time to explain the issues and options, so you’re always in the loop about what’s happening with your car.

3. State-of-the-Art Equipment

We use the latest diagnostic tools and technology to ensure your car is serviced efficiently and effectively. This cutting-edge equipment helps us pinpoint problems quickly, reducing downtime and improving the quality of repairs. We never want you feeling stuck and like you are unable to get back on the road.

4. Reputation for Quality Work

Over the years, Rob’s Import Service has built a strong reputation in Appleton and the surrounding area for providing reliable, high-quality repairs. We’re known for getting the job done right the first time.

Common FAQs On Most Common Transmission Issues

What types of vehicles do we specialize in?

We specialize in servicing import vehicles such as BMW, Audi, Volkswagen, Mercedes-Benz, and other European and Asian brands. Our team has the expertise to handle the unique needs of these cars. We can also get the parts in a timely fashion so you aren’t stuck waiting!

While we do accept walk-ins, we highly recommend scheduling an appointment to make sure you get taken care of quickly, especially for more extensive repairs or during peak hours.

If you’re experiencing strange noises, warning lights, performance issues, or it’s time for your car’s regular maintenance, it’s a good idea to schedule a service appointment. We’ll perform a comprehensive diagnostic check to ensure your vehicle is running smoothly.

Yes, we offer warranties on our repairs to give you peace of mind. The specifics of the warranty may vary based on the service performed, so feel free to ask for details when you visit us. We know how important warranties are so let us know if you are looking for something specific.

The cost of repairs varies depending on the type of service required. We provide free estimates after performing a diagnostic inspection. We are committed to transparent pricing with no hidden fees. We never want you feeling like you have to keep opening your pocketbook and watching your money drain out.

Yes, we are dedicated to environmentally responsible practices, including the proper disposal of fluids, recycling, and using eco-friendly products whenever possible.

Absolutely! We are equipped to perform major engine repairs, transmission work, and other complex services. Our skilled technicians have the expertise to handle all types of mechanical issues.

You can contact us by phone or email for more information or to schedule an appointment. Alternatively, you can visit our website for an easy online booking option.

At Rob’s Import Repair, we want to make sure you have the best experience. We can be found at:

  • 310 Allegiance CT, Appleton, WI
  • Kaukauna
  • Little Chute

If you need a place to call home for your maintenance or repair needs on your vehicle, give us a call!

FREE A/C Performance Check

Includes:
  • Visual Component Inspection
  • Pressure Test
  • Vent Temperature Check
*Cannot be combined with any other offer.
08-31-2025
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