Check Engine Light
Check Engine Light in Appleton, WI
Providing The Clarity You Need -- Rob’s Import Repair
Check engine light testing:
Why should you bring your vehicle to us for testing? Don’t you just plug in your computer thingy and it tells you what’s wrong with it? The parts store will do this for free. This is a conversation we love to have. The reality is the parts stores “sell parts.” They do not have the expertise or equipment to properly test and come to the determination of what is happening with your vehicle. They look at a fault code (a “generic” code, not manufacturer specific…. A topic for another day) and it will point to a certain system. Then they can sell you a part or parts of that system. Oh by the way, when those parts don’t fix the problem, you own them. So lets say there is a fault code for the oxygen sensor. You get code read and they sell you a new sensor. You install the sensor. The check engine light comes back on the next day so you return to the parts store. Same fault code. So they sell you another sensor. And the same fault code comes back again. Now what do you do? You are frustrated so you call us…….and this is what we hear “you want how much to test this?? I’ve already spent $XXX on this and that and the issue is still happening.” So you bring the vehicle to us for testing, we find the low quality sensors that you installed are not reading correctly. So they get replaced with quality replacements – now we are back at the baseline of where your vehicle was before the madness with the parts store started. Further testing reveals there is a computer update released that fixes this issue. NOW YOU HAVE SPEND AT LEAST 3 TIMES MORE THAN NEEDED ON A SIMPLE FIX. If you think this is something that is isolated, think again. We deal with this type of issue regularly. The bottom line is SOMEONE WHO KNOWS THESE VEHICLES NEEDS TO PERFORM THE PROPER TESTS TO DETERMINE THE ACTUAL NEEDS!
Schedule a Service With Us!
If your check engine light is on or flashing, that’s your vehicle informing you something is wrong. Instead of ignoring it, call us. We have the latest diagnostic and repair equipment available to properly determine and fix the problem so you don’t have to drive around Appleton, WI with uncertainty. Give us a call at 920-766-4000 and schedule your engine light diagnostic service today! If you’re in the area, feel free to stop by and schedule your appointment in person! We’re located on Rob’s Import Repair 310 Allegiance Ct, Appleton, WI 54913. We look forward to helping you get the best value!
ROBS IMPORT REPAIR WARRANTY
AT ROBS IMPORT REPAIR, WE’RE THE BEST AT WHAT WE DO, WHICH IS WHY WE OFFER A 24 MONTH/24,000 MILE WARRANTY ON MOST PARTS AND LABOR. SO YOU CAN FEEL SECURE WHEREVER YOU MAY GO.
OUR REVIEWS
Great locally owned business for any auto repairs. Additionally, as their name implies, they are a fantastic resource for any imports specifically. The team really takes it upon them selves to both educate as well as resolve issues for all customers.I primarily interact with the service advisor Jason Hughes during my visits, He has taken care of my every need and made sure that I fully understand each step of the process. He is a former Volvo Master Tech himself so that just shows how deep the knowledge base goes with this company, everyone here is highly experienced and always ready to help!I will continue to bring my vehicles here for years to come I expect! Thank you to the whole team at Robs Import Repair!
Nate Pedtke
12:36 24 Mar 23
Kathy Vanden bloomen
15:50 22 Mar 23
Great work, excellent communication will repair information and updates including vehicle pictures and description!
Jay Abitz
16:13 21 Mar 23
Robs was recommended to me by a coworker and holy cow! They are so wonderful! They went over the most detailed inspection I've ever seen and had pictures to show what progress was on whatever part. No run-arounds. They were completely transparent and explained in great detail what was going on. This is the kind of place you can trust. 100%. I will be recommending all of my friends to use these guys. Outstanding job!
MacAulay Cohrone
15:20 13 Mar 23
Perfection as usual! As a mechanic, I appreciate the incredible detail they provide with their inspections. While I perform many of my repairs, when it comes to an aging Swedish wagon, there are some things better left to Robs! They focus on safety, reliability and overall health. No, my car is not worth nearly what I have into her. But, it’s a labor of love, if you know, you know! I’ll be coming here for years to come, Heidi wouldn’t have it any other way.
John Metzger
18:46 02 Feb 23
I trust RIR and that is what brings me back each time. Professional and friendly service always. I
Craig Marsh
13:26 25 Jan 23
I was given a detailed diagnosis, along with pictures of each damaged part, and of replacement parts. Technicians did a great job on the repair (timing chain replacement). Highly recommend
Frank Van Ess
21:27 20 Jan 23
Top notch shop with friendly and knowledgeable staff. I especially want to thank them for adapting their business practices in light of the pandemic to make the entire process contact free. I will continue to take my vehicles to Rob's as long as I own them.
Chris Behrens
23:34 04 Jan 23
Tim Schulte
22:58 02 Jan 23
Tremendous customer service! Highly recommended! They laid out a plan to perform some general maintenance on my vehicle, they stuck to the agreed upon budget, and then they provided a detailed list of prioritized action-items. A+ experience.
Justin
15:09 26 Dec 22
Phenomenal company. They are my go-to in the Fox Valley because of their professionalism, transparency, customer service, and in-depth knowledge of the cars they service
Corey Ligon
17:27 22 Dec 22
They are always very thorough in diagnostics and work quality, as well as their patience explaining things.
Jennifer Naus
18:24 20 Dec 22
Service, food, drinks all spot on
Glen Wendt
09:16 20 Dec 22
Chris Kang
21:21 13 Dec 22
This shop is a class act! We did not end up getting work done on our vehicle here, but not because they were incompetent. In a complicated and confusing situation these guys, specifically Jason, were incredibly patient and cooperative. Rather than losing composure Jason remained calm and highly professional as well as helpful and friendly. This shop is clearly committed to honesty and transparency. I would fully trust and recommend Rob's Import Repair. I briefly spoke with Rob himself and although our conversation was short, he was personable, helpful and professional. These guys are awesome!
Breann Micke
00:42 09 Dec 22
Exceptional service and attention to detail. Worth the $$$$
Ben Peters
01:38 07 Dec 22
Mark Beggs
14:46 30 Nov 22
Dawn Bella
21:16 21 Nov 22
George Weir
17:58 28 Oct 22
By far the best service anywhere! Everyone at Rob's is always professional, informative, trustworthy and knowledgeable. Highly recommend.
kim lamberies
22:34 27 Oct 22
I have had a check engine light on in my Armada for 2 years. I have returned to my local mechanic a number of times only to have him turn it off and charge me for the diagnostic. This same mechanic referred me to Rob's Imports when I experienced a problem with my heater. Jason walked me through their process of reviewing and diagnosing any and all issues on my vehicle. In the end, both my heater and the issue with the engine were properly diagnosed and remedied. Jason communicated with me every step of the way and I now have a new mechanic at Rob's Imports. I would highly recommend Rob's Imports for anyone seeking a professional and friendly auto service facility.Thanks for the excellent service!
Mark Pribbenow
19:20 17 Oct 22
Everyone at Rob's Import Repair is so friendly and helpful. And they help guide you through what you really need done on your vehicle and what can wait or really does not need to be addressed yet. I trust them not only to help me navigate that but also to take great care of my car and keep it running well. I am so grateful to have such a trustworthy place to rely on.
Michelle Little
21:57 13 Oct 22
If you want a mechanic that is trustworthy, no nonsense, straight forward and greet you with a smile every time, then Rob's Import Repair is the place for you! The guys were not only truthful but gave me the comfort of knowing my car is in good hands! Also the new building is legit! This is my new go to for all my Subaru needs! Great job guys!
T. Gans
22:03 12 Oct 22
As always, Rob's performed excellent service at a reasonable price. Very Satisfied!
Robert Haasch
12:41 14 Sep 22
We have never had a bad experience with Rob's. They are very thorough and explain every diagnostic report or repair. The staff there are beyond helpful and go the extra mile for their customers. I highly recommend them for all of your European car repair or maintenance needs.
Chris Chapman
18:04 13 Sep 22
I’ve been going here for a while and I’ve always been satisfied with the services they provide. I always take the opinions that they recommend for maintenance and my car has always been running fine. For having over 140k miles I would say that speaks volumes for the services they provide.
Gabe Trevino
19:52 07 Sep 22
The master cylinder and booster unit went out on our 2013 Toytota Prius V. In addition, we needed new tires before winter. I was pleased with the service and professionalism from Rob's Import Repair. Since the brakes were failing, they were able to work us in. Otherwise, we would have had to wait almost two weeks before they or other repair shops could look at our car. Following the inspection of our car, they only recommended replacing what was needed.
Melvin Tolliver
19:53 31 Aug 22
Safety check, oil change and 120K mile maintenance before trip (towing pontoon boat 3 hours each way). Helpful, clear explanations, pictures.
Brenda Gabrielson
20:42 30 Aug 22
Efficient, polite, and very nice people to work with
Renee Roble
02:05 23 Aug 22
I would like to thank the TEAM for the excellent job they did woking on my "Baby" (BMW 535IX) today! They definitely go above and beyond! They are very informative and helpful. It may take a bit longer than some of the places (the 1st time), but they will teach/show you about your car. Even if you know cars. The price is Very fair for the service.
Steven Mumme
17:46 03 Aug 22
Rob's Import Repair did a super great job for fixing my two of my cars. Nissan Pathfinder 98 and Honda Odyssey 2011. I would recommend Rob to friends for service.
Calli Dougherty
17:28 28 Jul 22
Rob's again exceeded my expectations. Service was done on time at a great price!
Darren Woods
17:18 20 Jul 22
As always, great service with a very friendly bunch of knowledgeable mechanics and staff. Will definitely be a returning customer.
Brian Olson
15:34 11 Jul 22
J S
15:56 21 Jun 22
I needed to have our Audi Q3 serviced and wanted to try another local shop for this Audi. I found Rob's online, made a call and "interviewed" them before making my decision. That initial phone call and these reviews said it all. Very great experience, very thorough detail and reasonable and fair pricing. Looking forward to using this shop for our Audi going forward.
Benjamin Ziemba
16:39 14 Jun 22
So I’ve got a Land Rover and was looking for someone that does maintenance on that type of vehicle…. I looked up import maintenance snd came across Rob’s imports. They were the friendliest, most transparent guys to work with! Customer service level is 10 stars out of 5. They show you every single thing they check over, so there is no one way you’re getting charged for anything hidden. That also gave me a great reference for a guy that does auto body repair! I can’t say enough nice things about them! The pricing is also the most reasonable I’ve ever come across for getting my car serviced!
Jessica H
20:34 09 Jun 22
Always great service at Rob's.
Lee Hammerstein
20:28 25 May 22
Robs import repair did a prepurchase inspection on an eurovan camper I was interested in purchasing. They did a thorough evaluation and Jason did an excellent job at explaining the issues that the van had. In the end, they saved me from purchasing a van that was in poor condition. Shout out to them!
JeanMari Thompson
15:32 23 May 22
As usual, they did a terrific job.
John Bizeau
19:55 12 May 22
The service is great, but the communication before, during and after is what really drives a superior experience.
terry prewitt
16:29 04 May 22
I've been to Rob's twice recently for brake repair and ball joint repair with alignment and I'm beyond impressed! They've been quick, professional, informative, and had a loaner when I needed one.Rob's provided a full report of my car's condition after my first visit. In that report, they told me about some play in a ball joint that would eventually need some attention. When I started to hear a squeak in the front end, thanks to Rob's, I immediately knew what was wrong. I called and they told me they'd check it over thoroughly to make sure that this was the problem, and not charge me for the diagnostic if, in fact it was. They also ordered the part they thought they needed ahead of time! What! I was in service heaven. Brought the car in, they verified it was the ball joint, and had it ready for me hours later.The guys there are always really helpful. Just an all-around great experience if there is such a thing when you need to put some $$ into your ride.If you have an import and you're looking for a fair deal from an expert team, check out Rob's. I'll definitely be back.
Greg Busha
22:18 27 Apr 22
We took our Ford F-150 Platinum to Bergstrom Ford in Neenah, WI for an electrical problem draining the battery overnight. They had the truck for a few days. Technician met with our driver and said we needed a completely new Dash Cluster, because he thought, after his review, this would solve the problem. The estimate was over $2000. Plus, he could NOT guarantee the problem was solved.I've taken my Mercedes cars to Rob's Import repair and called to ask if they could look at this Ford F-150. Set up and appointment. We paid $374 for a complete bumper to bumper diagnosis of the vehicle. They have an amazing report when completed. Showed everything on the vehicle. Very Impressive and well worth the small investment. The electrical drain turned out to be the Gear Selector Lever switch, which had an open short, therefore causing the battery to go dead overnight.Had the part replaced, tested and have NOT had a problem with the battery since. Rob's did the repair for half of what Bergstrom wanted for the repair. They also performed the oil change and other needed general maintenance.We HIGHLY SUGGEST Rob's Import Repair. Very professional service. Jason Hughes was our Service Advisor along with Heath Fink and Joe Schmitt our Technicians. Great Job Guys !!! Wish I could give you 10 Stars......................Much Appreciated for the Super Service !!
Douglas Larson
17:57 05 Apr 22
Rob's Import Repair explains things very clearly and is very good at communicating timelines and price. Definitely recommend!
The Peroutkas
13:25 31 Mar 22
the techs at Rob's give me a detailed description of my vehicle's working elements - from wipers to wheels and tires! EVerything is looked at and replaced as necessary. Could not be happier
Palmer Banks
16:19 24 Mar 22
Brad was extremely helpful from getting my appointment scheduled to picking my vehicle back up!
Tristan Schultz
23:55 06 Mar 22
This was our first time using Rob's after a recommendation from a current customer. Rob's team hit it out of the park. faster than expected appointment time. Very thorough inspection which included video of the issue. great communication and came in under estimate. They will certainly be our go-to shop for future work on a company vehicle and my personal vehicle. it is especially hard to find a good shop to work on import brands but Rob's is doing it right.
Jim Marvin
16:39 14 Feb 22
Great communication and competitive pricing. They utilize technology to share their inspections and estimates and help you decide whether a repair is necessary or not.
Tyler Kabat
19:29 02 Feb 22
