Brake Repair

Brake Repair in APPLETON, WI

We Prioritize Your Safety -- Rob’s Import Repair

An Important Vehicle Safety System

When it comes to vehicle safety, nothing plays a bigger role than your vehicle’s braking system. Without a properly functioning system, it becomes almost impossible to safely navigate the road, and it’s important that the system is regularly serviced. If you’re looking for quality brake repair and maintenance, Rob’s Import Repair is here to help. Located in Appleton, Wisconsin, our facility comes equipped with factory certified resources and highly experienced automotive professionals that are ready to provide you with a quality brake service experience. Let us be your solution to every auto problem you may have!

Signs Your Vehicle Needs Brake Service

Outside of having your vehicle’s braking system regularly serviced, the best way to properly care for the brakes is to know they are suffering from wear-and-tear or complete failure. Although we recommend any repair or maintenance services be left to automotive professionals like us, knowing the signs will help you prevent a small issue from transforming into a serious problem. If you suspect signs of brake wear-and-tear or failure, look out for these signs!

Squeaking and Squealing

If you hear squeaking and squealing when using the brakes, that means your vehicle’s brake pads have reached their minimum level of thickness. These sounds typically come from a metal spring that’s built into the brake pads. Once the pads have reached a certain level of thickness, the spring will become exposed and begin to gently scrape the brake disc, creating the sound and letting you know that you will need to change the brake pads soon.

Grinding

If you hear grinding while using the brakes, please stop driving your vehicle and bring it in for a brake repair service as soon as possible. When grinding occurs, that indicates the brake pads have completely worn out and that the metal calipers are squeezing on the metal brake disc. This metal-on-metal contact is horrible for your vehicle’s braking system and can lead to severe problems such as a warped brake rotor and deep grooves in the brake disc.

Visit Our Shop!

Without the braking system functioning at its best, you’re compromising the safety of your vehicle and the quality of your drive. If you’re in need of a quality brake repair and maintenance service, make sure you visit Rob’s Import Repair. We have the factory certified parts and technical know-how to perform every service the braking system will need. Whether it’s worn out brake pads or a spongy brake pedal, we handle every problem with the precision and care you’ve been seeking. Give us a call — 920-766-4000 — and book your brake service appointment with us today! Want to speak with one of our service advisors in person? Feel free to visit our facility at Rob’s Import Repair 310 Allegiance Ct, Appleton, WI 54913. We look forward to helping you get the best value!

ROBS IMPORT REPAIR WARRANTY

AT ROBS IMPORT REPAIR, WE’RE THE BEST AT WHAT WE DO, WHICH IS WHY WE OFFER A 24 MONTH/24,000 MILE WARRANTY ON MOST PARTS AND LABOR. SO YOU CAN FEEL SECURE WHEREVER YOU MAY GO.

OUR REVIEWS

Rob's Import Repair

4.9

Based on 359 reviews

See all reviews Write a review

Jason is very detail oriented and passionate about what he does! I couldn’t be happier that I was referred to this incredible and one of a kind mechanic shop. I feel so informed and educated as a customer. It feels good to know where my money is going and why. Thank you everyone at Robs Imports for the hard work and dedication! I will be happy to continue bringing my vehicles here for regular maintenance as well as many other services.

Katelyn Schimmer

19:11 21 Sep 23

All personable, engaging, and knowledgeable. Positive experience with Jesse. Highly recommended.

Mike Winius

16:10 20 Sep 23

outstanding service backed by a knowledgeable staff. highly recommend

Gavin Roycraft

15:27 13 Sep 23

They did a great job and a great inspection. Now to get it fixed.

Kenneth Wagner

22:44 06 Sep 23

As always, Rob's performed excellent service at a reasonable price. Very Satisfied!

Robert Haasch

20:06 28 Aug 23

Ellisha Weber

19:42 23 Aug 23

My first problem with my car in 7 years and Rob’s was definitely the place to go! Impeccable service and above and beyond care! The issue was very small but their inspections have put my mind at ease for my vehicles safety and more importantly performance. Pete and Joe took great care of me.

Hayden Boson

02:49 17 Aug 23

Haven't finished the work yet but was told by the local Harley Davidson dealership that Kimberly Services is the best for what I'm having done.

John MRDJENOVICH

22:32 07 Aug 23

Daniel Wessel

16:56 07 Aug 23

Very thorough

Marc Wildeman

16:00 02 Aug 23

Rob's did a fine job of listening to what I wanted done. Appreciate how they document what they find with pictures and narrative. Having access to a free loaner is definitely a bonus.

Tom Watson

10:46 02 Aug 23

William Bourassa

09:27 01 Aug 23

Steve Gumpert

18:37 26 Jul 23

'I was kept informed while they had the vehicle Cost was understanding. shop is extremely clean and professional

Giovanna Feller

01:28 26 Jul 23

Great customer service! They explain exactly what needs to be done with your vehicle now and later on. Highly recommend!

Bill Kennedy

23:27 25 Jul 23

They are incredible! Couldn’t ask for more. The level of professionalism, courtesy, genuine caring, and commitment to getting things right is unsurpassed as far as I can tell! I started driving the 100 plus miles to Rob's after they fixed the convertible top on my beloved 2006 VW beetle. More importantly, they saved me a fortune by CORRECTLY identifying the problem where my local VW dealer failed miserably. Now, despite the long drive, I go to Rob's because I know they will look out for me and I trust them. A special shout out to Jason who listens patiently and never hesitates to help from a distance whenever possible. These people are the best!!!

Jan Loiselle

19:34 26 Jun 23

Mark Standaert

16:18 26 Jun 23

Love the guys, straight forward talk, email you photos with checklist of what they did and found. Then they call and go over checklist of what they did and other issues they may find line by line so U know exactly what they found, the cost and timeframe of when repairs should be completed. Beautiful shop, state-of-art equipment and technicians top-notch. New shop with more work bays cut wait time from three weeks to opening in two days. Will continue to take my sons Audi A4 and my Benz there for services needed.

Todd

04:24 26 Jun 23

The folks at Rob's Import Repair can't be beat. They take excellent care of the car and manage to educate me at the same time. Highly recommended

Jennifer Naus

19:59 22 Jun 23

Brent Rohrs

16:26 30 May 23

I’ve used robs for almost everything you can think of that could be wrong with a vehicle. They are incredibly thorough and very communicative and transparent. The staff is always helpful and treat me as an old friend, remembering my name, situation, repair, and compliant with any special requests I have. The price doesn’t matter, I won’t go anywhere else.

Shane Heid

12:10 28 May 23

Awesome work... very through... walked through everything detail.

Mark LaFortune

19:22 11 May 23

John Cozzuol

19:26 01 May 23

The short story of my experience was that I called with a coolant leak, and they got me in within 2 days. I received a loaner vehicle because the work was going to be a longer period of time. I asked them do some additional maintenance while they had my water pump out, like changing the timing belt. I had to drive out to Detroit the next day, and they had my car ready at the perfect time that I had to leave town.Seeing photos of the repair and possible future issues was very helpful with future preventative maintenance. Communication was fantastic, and the price was a couple hundred less than what I thought it was going to be.Quickest turnaround I've ever had with a mechanic with the amount of work that was involved (1 day). Great for import repairs on my VW, and a previously owned Audi.If you have an import, take it here for maintenance and fixes. They are professional, and knowledgeable. They aren't the cheapest, but you don't want the cheapest mechanic in town.

Steven Monteith

16:59 26 Apr 23

David Wright

02:03 20 Apr 23

I won’t talk about the repair work we had done as I’ve only had the car back for an hour (though the drive home was without complications!), but I do want to talk about customer service. As a woman getting car repair work done can be intimidating to say the least. My husband took our vehicle in initially as after a past experience elsewhere, I was unwilling. I however had to pick our vehicle up. I was met with the nicest, kindest people (Pete and Jason). Who took the time to review the repair with me, talked to me like I was an intelligent individual, and took time to listen to my question and took me seriously. It was refreshing to walk away with no anxiety or feeling poorly about myself. I don’t know anything about cars or repair but I can say that as a woman I would feel comfortable asking questions here.

Courtney Covill

20:46 19 Apr 23

Great job! Excellent presentation of overall vehicle health as well as what the issue was. Fully transparent, excellent quick service.

Michael Ryszkiewicz

20:05 18 Apr 23

Tom Bohn

13:33 11 Apr 23

Rob's again exceeded my expectations. Service was done on time at a great price!

Darren Woods

15:28 10 Apr 23

I found that the digital inspection/estimate helped me decide what jobs needed to be done now and what I could potentially wait on until later. Jason answered all my questions. I got my car back without any mud or greasy paw marks anywhere. The office is clean; the shop looks clean. Overall a good experience.

Dr. TJ Rinaldi

19:56 05 Apr 23

Good comprehensive service, friendly staff.

Roundy47

19:52 03 Apr 23

Great locally owned business for any auto repairs. Additionally, as their name implies, they are a fantastic resource for any imports specifically. The team really takes it upon them selves to both educate as well as resolve issues for all customers.I primarily interact with the service advisor Jason Hughes during my visits, He has taken care of my every need and made sure that I fully understand each step of the process. He is a former Volvo Master Tech himself so that just shows how deep the knowledge base goes with this company, everyone here is highly experienced and always ready to help!I will continue to bring my vehicles here for years to come I expect! Thank you to the whole team at Robs Import Repair!

Nate Pedtke

12:36 24 Mar 23

Kathy Vanden bloomen

15:50 22 Mar 23

Great work, excellent communication will repair information and updates including vehicle pictures and description!

Jay Abitz

16:13 21 Mar 23

Robs was recommended to me by a coworker and holy cow! They are so wonderful! They went over the most detailed inspection I've ever seen and had pictures to show what progress was on whatever part. No run-arounds. They were completely transparent and explained in great detail what was going on. This is the kind of place you can trust. 100%. I will be recommending all of my friends to use these guys. Outstanding job!

MacAulay Cohrone

15:20 13 Mar 23

Perfection as usual! As a mechanic, I appreciate the incredible detail they provide with their inspections. While I perform many of my repairs, when it comes to an aging Swedish wagon, there are some things better left to Robs! They focus on safety, reliability and overall health. No, my car is not worth nearly what I have into her. But, it’s a labor of love, if you know, you know! I’ll be coming here for years to come, Heidi wouldn’t have it any other way.

John Metzger

18:46 02 Feb 23

I trust RIR and that is what brings me back each time. Professional and friendly service always. I

Craig Marsh

13:26 25 Jan 23

I was given a detailed diagnosis, along with pictures of each damaged part, and of replacement parts. Technicians did a great job on the repair (timing chain replacement). Highly recommend

Frank Van Ess

21:27 20 Jan 23

Top notch shop with friendly and knowledgeable staff. I especially want to thank them for adapting their business practices in light of the pandemic to make the entire process contact free. I will continue to take my vehicles to Rob's as long as I own them.

Chris Behrens

23:34 04 Jan 23

Tim Schulte

22:58 02 Jan 23

Tremendous customer service! Highly recommended! They laid out a plan to perform some general maintenance on my vehicle, they stuck to the agreed upon budget, and then they provided a detailed list of prioritized action-items. A+ experience.

Justin

15:09 26 Dec 22

Phenomenal company. They are my go-to in the Fox Valley because of their professionalism, transparency, customer service, and in-depth knowledge of the cars they service

Corey Ligon

17:27 22 Dec 22

Service, food, drinks all spot on

Glen Wendt

09:16 20 Dec 22

Chris Kang

21:21 13 Dec 22

This shop is a class act! We did not end up getting work done on our vehicle here, but not because they were incompetent. In a complicated and confusing situation these guys, specifically Jason, were incredibly patient and cooperative. Rather than losing composure Jason remained calm and highly professional as well as helpful and friendly. This shop is clearly committed to honesty and transparency. I would fully trust and recommend Rob's Import Repair. I briefly spoke with Rob himself and although our conversation was short, he was personable, helpful and professional. These guys are awesome!

Breann Micke

00:42 09 Dec 22

Exceptional service and attention to detail. Worth the $$$$

Ben Peters

01:38 07 Dec 22

Mark Beggs

14:46 30 Nov 22

Dawn Bella

21:16 21 Nov 22

George Weir

17:58 28 Oct 22

By far the best service anywhere! Everyone at Rob's is always professional, informative, trustworthy and knowledgeable. Highly recommend.

kim lamberies

22:34 27 Oct 22